The in4tek implementation team have extensive industry proven experience of successfully implementing Care Management Solutions to care providers in the UK and Canada. The team of professionals include Project Management, Consultancy, Training Services, Integration and Data Services, Technical Services and Support and Service Management.
Project Management
Essential to the success of any project is a well-planned and efficiently delivered implementation. in4tek have a dedicated team of experienced project managers who will work closely with you to ensure that your system is delivered on time and to the standard you would expect. Its project management is based on PRINCE2 and all of the project managers are PRINCE2 practitioners.
Consultancy
in4tek have a team of specialist consultants with widespread coal-face experience of Health and Social Care delivery as well as Care Management Solution implementation. It understands that implementation of a Care Management System should not be viewed as another “IT Project” but rather a project that facilitates business change to benefit the organisation and its clients.
Training Services
The training professionals will work with the Care Authority to create and execute a strategy that best meets the needs of the local staff covering technical, administration and application training for back-office, administration and care professionals.
Integration and Data Services
in4tek have vast experience in migrating from legacy systems and integrating with any number of core business systems. in4tek offers data cleansing and migration services and using its Paris data migration library can deliver efficient data transfers from any number of legacy systems.
Technical Services
in4tek’s team of technical specialists will deliver the technical services and knowledge required for successful deployment and ongoing operation, growth and management of your system.
Operational Support and Service Management
Once Paris is implemented in4tek’s support services can cover all aspects of the system through its Service Management and Support Team. Access to the web-based Support Centre and customer account management ensures you are kept up-to-date with service or software changes and the Paris User Group provides a forum where aspects of the system can be discussed with other, similar users.